In an emergency
In an emergency
Comprehensive, reliable monitoring is essential wherever property and people need protection. The Operations Centers in the Bosch Communication Center receive signals from efficient, high-tech security systems around the clock. Whether the danger or defect is major or minor, the right measures are taken immediately to set things straight.
Most people have heard of burglar and fire alarm systems. But the capabilities and performance of Bosch Operations Centers are far greater. Some examples:
Monitoring technical systems in buildings
Complex technical installations like heating and air-conditioning systems for entire residential or office blocks are constantly monitored by sensors and gauges from Bosch. Irregularities are immediately and automatically reported to the Operations Center. Here, the data transmitted are used to determine the type and severity of the defect so as to send the right technician on location to perform the necessary repairs straight away.
Vending machine security
Ticket, game and cigarette vending machines are secured against theft, vandalism and failure by alarms. In the event of interference, an alarm signal is immediately transmitted to the Operations Centers via the Bosch Communication Center. They immediately alert the competent police units. In the case of a fault report, the control center ensures that the required repair is executed as quickly as possible. This means that vending machine down-times are shortened by instant fault detection, which raises cost efficiency and customer satisfaction.
Bank robberies
Reliable security measures are especially important in banks. If the alarm button is pressed in an emergency, the Operations Center uses remote video surveillance to view the scene of the crime and simultaneously notifies the police. But even without an alarm being set on location, e.g. if burglars stay in a bank at night, intruders can be detected around the clock. State of the art technology not only stores the filmed images, but also displays them before and after an alarm is activated. Permanent video surveillance helps identify criminals and acts as a deterrent.
Monitoring trucks and ships
Vehicles bearing important freight and ships are equipped with special GPS positioning systems. If a ship leaves its pre-defined route, for example, an alarm is automatically sent to the operations centers in the Bosch Communication Center. They have detailed positional data to guide the emergency services to the right location.
Securing containers
Containers, too, are equipped with positioning systems and with special security systems that only allow specific people to open the container using a code. Depending on the agreement with the shipping company, the harbor master or police are informed if the container is stolen or broken into.
Rescuing individuals in an emergency
Mobile Security protects both property and people. Whether they are employees at their place of work or people engaging in outdoor sports, like hang-gliders, mountaineers or ramblers, they can be positioned at any time using a special emergency mobile phone. Mobile security also provides greater mobility and security for old or sick people. In an emergency, simply pressing a button is all that is needed to contact the Bosch Operations Centers. They will immediately alert competent emergency services like an ambulance, stating the caller's exact position.
Individual solutions
Many other sites, e.g. stores and museums, are monitored by the Bosch Communication Center. Its Operations Centers offer customized solutions that afford ideal protection for every customer.
Security according to plan
Security according to plan
Dangers come in many shapes. That is why very different plans of action are needed to be well prepared for any emergency that may arise. The Bosch Communication Center Operations Centers are the centralized units that receive and coordinate alarms, fault reports and status messages and then implement the optimal plan of action. The right kind of help is what makes the difference. The more targeted the plan is, the faster and more effectively will help be provided.
Connecting a facility to the Bosch Operations Centers pays off - for major corporations and private properties alike. In addition, Bosch provides reliable protection for mobile property and people. Direct access guarantees constant contact with security experts. Specialized support staff from Bosch contractors are ready to provide professional help throughout the country in every type of emergency situation.
Direct access to security
Direct access to security
The Operations Centers in the Bosch Communication Center are mature, high security systems that have been tried and tested for a long time. Fire services and police forces have trusted this technology for more than 90 years. Since 1985, it has also been available to businesses and private properties. With a total of four control desks in Germany and the Netherlands, Bosch provides one of the largest security operation center organizations in the field.
The Bosch Operations Centers are approved by the German Association of Loss Insurers (VdS) and certified under DIN EN ISAO 9001.
Being better prepared against risk
Being better prepared against risk
There are as many possible modes of access to Bosch Operations Centers as there are dangers: including emergency alarms, building and operations technology, escalator emergency calls, remote activation and control measures, remote video surveillance, and mobile emergency calls for people and property protected by GPS.
Bosch security systems comprise more than 100 different types of alarm. All activities can be reconstructed at any time and are carefully logged. As a customer, you can view alarm logs and plans of action at any time through secure Internet access and amend them if necessary.
Experienced security experts with their know-how and high performance multi-redundant technology ensure that every alarm is received and the necessary measures are implemented. That guarantees the sense of safety and optimal protection our customers value.
top of page
